FAQ

How long does delivery take?

UK delivery is free. We post within 1–2 working days and most orders arrive in 2–5 working days.

Do you deliver outside the UK?

Yes. Delivery to Europe and other countries is charged at checkout and takes longer. Any customs charges are paid by the buyer.

Can I return something?

Yes. Tell us within 15 days of delivery and send the item back unused. Email Glowwithtrendz@gmail.com to start a return.

Is hemp fabric legal?

Yes. Hemp fabric is a textile, like cotton or linen. The label on each bag says THC free.

How do I clean a hemp bag?

Spot clean with cold water and leave it to air dry. Do not tumble dry.

Are the felt animals toys?

No. They are decorations made from wool felt and are not suitable for young children.

Why does mine look a little different from the photo?

Every piece is made by hand from natural fibres, so colour, weave and stitching vary slightly. That is part of the craft, not a fault.

How do I contact you?

Email Glowwithtrendz@gmail.com or message us on WhatsApp on 07534 198563. We reply within 24 hours.